Do your shipping prices include rural delivery?
YES. You will choose "urban & rural" options for our shipping at the checkout
Can adults safely sit on the chairs?
YES, Parents can sit down with the children on our chairs perfectly fine (they will hold an average adults weight). But please just remember that these chairs and tables are made for children, so don’t be too rough with them – e.g. no swinging back in the chair so that all your adult weight is on two legs etc. WE ADVISE GOING FOR OUR "EXTRA LARGE - BIG KIDS SETS. IF WANTING TO COMFORTABLY SIT DOWN WITH YOUR CHILD
Do you do LAY-BY on SALE items??
NO we don't do lay-by on our SALE items. we offer lay-by on all our normal retail price products.
What if i dont want to use PAY PAL for my credit card payment?
You are welcome to phone us or email us your phone number and we will call you.and we can take your credit card payment/details from you and put it through our eftpos machine at our showroom if you feel safer doing it this way.. We do PayPal type payments hundreds of times a year & its VERY VERY SAFE
What is MELTECA & LAMINATE and why do you use then on your kid's furniture?
MELTECA is the surface that you find on modern day kitchen cupboards. It is hard-wearing & easy to wipe clean and is also a hygienic surface, so that you can feel comfortable about letting the kids use it. LAMINATE is what your modern day kitchen benches are made from. It is Extremely hard-wearing & very easy to wipe clean to give your a extremely hygienic surface which is Great when it comes to you little ones eating off the Tables & Chairs and also using the play kitchen doors etc..
Can I pick up my order instead of having it delivered?
Sure, just select the "pick up" payment option at checkout. Also, give us a call at 07 839 7697 or 027 213 0676 to let us know when you would like to come and pick up your items. You can also e-mail us at firstname.lastname@example.org
Do you do customised orders?
Sure – we are happy to talk with you about one-off and customised orders. Just give us a call at 07 839 7697 or 027 213 0676 to discuss.
Can we have toys customised?
"Yes- we are able to Customise our products in many different ways. For example -- We can put a name on to the sides of one of our fantastic knick back boxes for just $5 extra. There are loads of other ways we can customise products (putting names or pictures on table and chairs etc) Feel free to contact us to discuss what we can do for you.
Is there insurance on product’s being delivered?
Parcels sent via TOLL Courier & yes they are insured for lost or damage. Please read the next paragraph for terms & conditions on this. "All care is taken when packing our goods however please inspect your goods on arrival PRIOR TO SIGNING for your parcel. No claim can be honoured for goods which have been signed for.”
Do you combine items for shipping?
With FREE SHIPPING it does not matter..
Do you have any special guidelines for Xmas orders?
At Xmas, just about all our items are made to order. If you would like to place an order for Xmas, it would be best to place the order well in advance so as not to miss out. A deposit may be required.
Whats the difference between the STANDARD , LARGE & EXTRA LARGE Table & Chair sets
The only difference between the Standard & Large sets is the table TOP size. One is 600 x 600mm square & the other is 800 x 600mm rectangle (there both the same height). The difference between these 2 and the Extra large set is the Extra large table is taller and the Extra Large Chairs are taller and the overall size of them are bigger to match the taller table & older kids.